Refund Policy

1. Refund Eligibility

You are eligible for a refund if:

• The e-book file is corrupt or unreadable.

• The e-book's content is materially different from its description on our website.

• You have been charged incorrectly or in excess.

2. How to Request a Refund

If your purchase meets the above criteria, please contact our support team at support@promptsproai.com within 7 days of the purchase. Your request must include:

• Your order number
• The reason for the refund request
• A brief explanation of the issue with the e-book.

3. Refund Approval Process

Upon receiving your request, we will review the issue. If your claim is valid, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.

4. Non-Refundable Circumstances

We do not offer refunds for:

• E-books that have been successfully downloaded and are found to be without defect.
• Requests made after the 7-day refund period.
• Cases of "buyer's remorse" or a change of mind.